What is your warranty for the products?
One year for free.
What is your after-sales service?
We provide technical support through operating manuals and videos. For questions, prompt responses are available via email or phone call. If it's a hardware problem within the warranty period, we provide free spare parts or repair services.
What is the delivery time?
Express (UPS/DHL/TNT): 7-10 days
Air Freight: 3-10 days
Sea Freight: 10-45 days depending on the destination port.
How to place the order and what is the lead time?
Most products are in stock (40%) or produced within 3-10 days (50%). Specialized items may take 15-30 days.
What are your payment terms?
Our payment terms include Telegraphic Transfer (T/T) in advance, Western Union, MoneyGram, PayPal, and Trade Assurance.
Can patients remain conscious during use?
Yes, patients remain conscious with spontaneous breathing throughout the procedure, making it safe for both adults and children.