❓ Frequently Asked Questions
What are the primary medical solutions provided?
We provide integrated medical solutions, including high-tech medical devices, hospital construction planning, and global supply chain services to medical institutions worldwide. Our expertise covers medical imaging, life science instruments, and medical robots.
What specific products and equipment categories are available?
The range includes medical imaging, smart wearables, surgical instruments, endoscopy systems, critical care products, and customized hospital furnishings. We also offer turnkey solutions for digital hospital design and ICU planning.
What kind of after-sales and technical support is offered?
Full technical support is provided, including maintenance, training, and consultation services. Specialized teams assist with installation, troubleshooting, and ongoing service needs to ensure optimal operation.
What payment methods are supported for international orders?
Standard accepted methods include T/T (Telegraphic Transfer), D/P (Documents against Payment), and secure transactions through the MIC platform.
What are the typical delivery and trade terms?
Flexible international trade terms are supported, including FOB, CFR, CIF, EXW, FAS, CIP, FCA, CPT, and DDP to accommodate various global shipping requirements.
Does the equipment meet international safety standards?
Yes, our equipment is certified (e.g., CE) and often categorized under the Class I CF-type rating, which is the highest safety rating for medical devices.